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The Next Generation of Managed Services - MSP by Bynet
Bynet offers a wide range of MSP solutions in the IT realm across all environments and infrastructures—on-premises, private cloud, Bynet cloud, public clouds, and hybrid environments—all from a single provider.
The adoption of cloud infrastructure, the shift to modern application development, changes in DevOps processes, and advancements in data and AI have created a new generation of managed services. These services are highly automated, feature a new infrastructure consumption model, and rely on AI-based operational tools.
Our operational infrastructure for managed services is based on monitoring, preventive actions, automation, and proactive service, which allow for continuous improvement and the elimination of bottlenecks before the client even notices an issue. When problems do occur, our response is swift and professional.
Our service is built on customer-focused expert teams who are deeply familiar with their environments, managing and continuously optimizing them. From the client’s perspective, they have a single point of contact. However, this environment is supported by a comprehensive suite of capabilities, management systems, and Subject Matter Experts (SMEs) available for any escalation. All of this ensures that organizational systems and data are always available, secure, backed up, and ready for disaster recovery.
The Managed Services We Offer
Managed Infrastructure
Bynet provides comprehensive management and operation services for organizational computing infrastructure, including physical and virtual servers, storage resources (5 underground data center sites), version and patch updates, daily checks, support and incident handling, as well as performance, configuration, changes, and resource capacity management.
Managed Cloud
Our experts will guide you through your journey to the cloud and manage any cloud environment according to your needs and requirements.
Managed End User Support
Bynet offers managed services for end users, including workstation management, operating systems and drivers, version and patch updates, Endpoint Protection (EPP), support and incident handling, workstation backup management, Mobile Device Management, and more.
Managed Network
Bynet provides managed services for WAN, LAN, and WLAN (Wi-Fi) networks within the organization. Services include NOC services, communication component management, version and patch updates, as well as performance, configuration, and changes management.
Managed Security
Bynet offers MSSP management and operation services for information security infrastructures, including SOC/SIEM services, security components (FW, WAF, NAC, EPP, DDOS), version and patch updates, security incident response teams, change management, access and identity control, and periodic vulnerability assessments.
Managed Resiliency
Bynet provides managed services for organizational business continuity, including Backup-as-a-Service for all types of organizational data and Disaster Recovery-as-a-Service (DRaaS), both in practice drills and actual events.
Managed DevOps
Bynet offers managed services for organizational development and operations processes. These include application management and monitoring, management and operation of development and testing environments, creation of automation templates for resource deployment, Kubernetes environment management, and support for hundreds of open-source products.
Site Management
Our unique service combines on-site IT management by experts who physically visit your location with the platforms, technologies, and services provided by Bynet. This maximizes the end-to-end benefits of our managed services for clients.
Integrating AI Tools and Supporting Systems
Our experience shows that delivering high-quality managed services relies on building operational processes that meet service guarantees, SLA, business, and customer experience. These processes are implemented using:
Automation Tools for Service Onboarding
Systems that contain the tools and applications used to define and operate end-to-end services and deploy services in one or more cloud-based environments.
Service Management Tools Correlated with Business Process Impact
IT Service Management (ITSM) systems automate service actions and guide engineer activities through ITIL processes, including core processes such as event management, incident management, change management, version management, capacity management, and configuration management. Service levels and contractual commitments are controlled through the service management module.
Performance Monitoring (Application, Infrastructure, Business Services)
Performance monitoring and analysis systems are responsible for continuous discovery and monitoring, including real-time event tracking mechanisms and proactive tools that follow applications or infrastructure to predict trends and prevent future failures.
AIOps Systems (Data Collection, Correlation, Reporting)
These systems help resolve issues faster and restore business and customer experience as quickly as possible.
Why Choose Bynet?
